Graduate Profile
Rowena Thompson
Rowena Thompson Southern Cross University Master of Business Administration (MBA)
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Manukau Institute of Technology
0800 62 62 52 | info@manukau.ac.nz | www.manukau.ac.nz

Diploma in Hospitality Management

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The Diploma in Hospitality Management aims to develop in students the ability to perform management and operational functions required at a supervisory level. It focuses on developing supervisory skills, and knowledge of hospitality-specific and generic management. This diploma will enable staff with industry experience to gain a formal supervisory qualification. Students who successfully complete the MIT Certificate in Hospitality Operations and the MIT Diploma in Hospitality Management can also gain the National Diploma in Hospitality Management. The programme includes compulsory evening classes.

Programme Code MN4430
Study Method Full time
Qualification MIT Diploma
Duration Two semesters
Applications Close when programme is full
Start Dates February and July
Level 5
Credits 120

Offered by

Faculty of Consumer Services - School of Culinary and Hospitality Studies

Entry Requirements

Applicants must meet the following entry requirements:

  • Have successfully completed the MIT Certificate in Hospitality Operations (Level 3) or another programme judged to be significantly equivalent or
  • Demonstrate relevant hospitality skills and knowledge gained from a minimum of 2000 hours of work, including some supervisory experience, in the hospitality industry. The experience gained should be in the Food and Beverage and Accommodation areas. This needs to be supported by a CV and referees and
  • Be physically capable of completing the practical aspects of the programme
  • Have English language competence to undertake this programme which is taught and assessed in English.

Any applicant whose first language is not English or does not demonstrate the English competency requirement may be asked to undertake a test to provide evidence of an overall IELTS (Academic) band score 6.0 (with no score below 5.5) or equivalent (eg 12 NCEA English credits at Level 1 or above including at least 1 credit in writing).

All applicants are required to attend an interview as part of the selection process. The interview will provide an opportunity for the applicant to demonstrate a positive attitude, good personal presentation and show a commitment to the catering and hospitality industry. Preference will be given to those who have successfully completed the MIT Certificate in Hospitality Operations (Level 3). Academic achievement and work experience (references may be required) also form a basis for selection. Subject to fulfilment of the above criteria, applicants will be accepted in order of their application.

Cost

$5,262

International Student Fees

$18,050 per year (additional costs up to $1,000)

Programme Summary

The Diploma in Hospitality Management covers the following seven courses:

Food and Beverage Management
Students will gain knowledge of the financial management practices and operational management practices for food and beverage operations.

Accommodation Services Management
Hospitality facility utilisation, commercial accommodation environments and services.

Hospitality Control Systems
Hospitality management control systems and chain management in a hospitality environment.

Human Resource Management
Recruitment, selection and releasing of staff, equal employment opportunities, cultural considerations, plus planning organising and allocating work to achieve objectives.

Restaurant Supervision
Planning of operational activities and supervision of operational staff in restaurant areas. Planning and implementing hospitality staff rosters plus leading individuals and teams.

Function Management
Supervision of operational staff in function service areas. Analysis of work content. Planning and developing operational activities. Identifying work teams and evaluating work plans. Effectively marketing and promoting a function or event.

Communication for the Hospitality Industry
Communication skills for supervisory positions in the hospitality industry. Short analytical reports, feedback contexts and techniques, formal meetings, group processes, and communication processes including the effects of public relations programmes.

Additional Qualifications

National Diploma in Hospitality Management
At MIT, students can gain the National Diploma in Hospitality Management by successfully completing the MIT Certificate in Hospitality Operations and the MIT Diploma in Hospitality Management. The National Diploma in Hospitality Management is designed to recognise graduates in the hospitality industry who have demonstrated competence in a range of operational hospitality skills in the areas of food and beverage service, accommodation service, and kitchen production.

Holders of this qualification have demonstrated knowledge in management methods and processes specific to the hospitality industry including those required for commercial accommodation, food and beverage, facility utilisation, control systems, supply chain and human resources. They have also demonstrated knowledge of generic business methods, processes and principles required for accounting, marketing, and business communication.

Further Training or Study

The Diploma in Hospitality Management could lead on to degree studies in hospitality management and/or the New Zealand Diploma in Business. Successful students gain 90 credits towards the AUT Bachelor of International Hospitality Management (BIHM).

Career Opportunities

Existing hospitality employees gain the knowledge and skills required to advance in their careers. New graduates have the opportunity, once they have gained employment within the industry, to advance more rapidly through the ranks.

National Diploma in Hospitality Management

At MIT, students can gain the National Diploma in Hospitality Management by successfully completing the MIT Certificate in Hospitality Operations and the MIT Diploma in Hospitality Management.

The National Diploma in Hospitality Management is designed to recognise graduates in the hospitality industry who have demonstrated competence in a range of operational hospitality skills in the areas of food and beverage service, accommodation service, and kitchen production.

Holders of this qualification have demonstrated knowledge in management methods and processes specific to the hospitality industry including those required for commercial accommodation, food and beverage, facility utilisation, control systems, supply chain and human resources. They have also demonstrated knowledge of generic business methods, processes and principles required for accounting, marketing, and business communication.

Apply here now!