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Sebastien Arnoux
Sebastien Arnoux Bachelor of Engineering Honours (Electronics & Computer Engineering)
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Manukau Institute of Technology
0800 62 62 52 | info@manukau.ac.nz | www.manukau.ac.nz

National Certificate in Tourism (Core Skills) (Level 3)

Apply here now!

Your first step onto an exciting career path

If you are seeking a rewarding career with plenty of opportunities to grow and develop your people skills, you’ll find tourism a perfect fit. The National Certificate in Tourism will teach you communication and customer service skills and provide you with an understanding of

New Zealand’s tourism industry, opening doors to front-line positions with a wealth of opportunity for further training and promotion.

You can complete this qualification in one semester of full-time study. It is complete in itself, but also provides a pathway to further study through stair-casing opportunities.

Your career in tourism might begin with a role in airport or hotel operations or tourism attractions and other services in the tourism industry.

Want to take your studies further?
Graduates of the National Certificate in Tourism are encouraged to take on the MIT Certificate in Travel as the next step in qualifying for a wider range of front-line positions in the travel and tourism industry.

Download the Enrolment Guide and Timetable.

Programme Code NC0876
Study Method Full time
Qualification National Certificate
Duration One semester
Applications Close when programme is full
Start Dates February and July
Level 3
Credits 55

Offered by

Faculty of Business - Tourism and Travel

Entry Requirements

Applicants must meet one of the following entry requirements:

  • A minimum of 48 NCEA credits at level 1 or higher including a minimum of 12 credits that demonstrate fluency in written English at Level 1 or above PLUS a minimum of 10 credits in Service Sector Core Skills at Level 2 or above. The remainder of credits (26) from any domain, must be at level 2 or higher.
    OR
  • Successfully completed the National Certificate in Tourism Introductory Skills or equivalent
    OR
  • An Interview
    All applicants must be able to demonstrate the attributes listed below. These attributes will be assessed through an interview process.
    • A customer service orientation
    • An enthusiasm and motivation to pursue a career in the tourism and/or travel industries.
    • Readiness and ability to study at Level 3
    • Technology literacy
    • Numeracy
    • Literacy in reading and writing
    • Confidence and clarity of expression when communicating verbally
    • Listening skills

All applicants will be advised by letter of the interview requirements prior to the interview.
AND

  • Have English language competency to undertake this programme which is taught and assessed in English. Any applicants whose first language is not English may be required to provide evidence of an overall IELTS (Academic) band score of 5.5 (with no individual score below 5.5) or equivalent. 

Applicants who do not meet the entry criteria will be referred to other appropriate programmes within the Institute.

Cost

$2,610 (approx)

International Student Fees

$7,750 per semester

Programme Summary

You must successfully complete 13 courses to graduate.

Course selection includes:

  • Verbal Communication Skills

  • English for a Tourism Workplace

  • The Tourism Industry

    Includes Unit Standard 23766

    Gain knowledge of the tourism industry structure and functions and the role of tourism industry participants in the supply of the tourism product.

  • Employment Legislation in Tourism

  • Calculations for the Tourism Industry

  • Communication and Customer Service Skills

    Includes Unit Standards 23758 and 23764

    Use knowledge of communication, customer service and verbal communication skills in a wide range of tourism industry workplaces.

  • Computer Documents for a Tourism Workplace

  • Retail Payments in a Tourism Workplace

  • Work Roles for a Tourism Workplace

  • Customer Service Experience

    Includes Unit Standard 23759

    Complete a project that brings together in a simulated tourism environment knowledge from all the courses within the programme.

  • New Zealand as a Tourism Destination

    Includes Unit Standard 18212

    Communicate information and knowledge of New Zealand as a tourist destination.

  • Teamwork in a Tourism Workplace

  • Sales Functions in a Tourism Workplace

Further Training or Study

National Certificate in Travel (Level 3)
Certificate in International Tourism (Level 4)

Career Opportunities

While graduates of this programme gain opportunities for entry-level front line tourism positions, it is recommended they consider enhancing their career opportunities by enrolling in one of the staircase programmes.

Apply here now!