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Counselling
Confidential support when you need it
Counselling is a process of talking through what is concerning you, with the aim of bringing about some positive change in the way you are experiencing your life. Our counsellors offer support for study and personal issues to help you achieve your goals.
How do you make an appointment?
For information or to make an appointment, please phone (09) 968 8072 or drop in to the Health and Counselling Centre. If you don’t have an appointment but need to see a counsellor urgently, we will arrange a time as soon as possible.
If you arrange an appointment, but cannot make it, please let us know so the time can be made available to others.
How much, how long?
Generally, there is no charge for our counselling service. A full list of standard patient charges is displayed in the reception area of the Health and Counselling Centre. Sessions generally last around 50 minutes.
How can counselling help you?
Some of the issues we can help with:
- Loss and grief
- Changes and worries in your life
- Anger, depression, anxiety
- Relationships
- Alcohol and Drugs
- Abuse and Trauma
- Cultural issues
- Identity issues
- Study related issues
- Mental Health issues
- Unplanned pregnancy
Our commitment to you
If you see us as a client we undertake to:
- Provide a safe, trusting environment.
- See you on your own or with support people.
- Treat what you say in a respectful and confidential manner.
- Listen actively to what you say and give clear and honest feedback.
- Provide a range of responses and strategies.
- Be sensitive to your values and culture.
- Respect your freedom to choose. You can choose which counsellor you see and you can choose to end the counselling relationship at any time.
- Arrive at a mutual agreement about the goals of counselling and its duration.
- Refer you to a more suitable agency if appropriate.
Confidentiality and ethics
Our counsellors are professionally qualified and adhere to the Codes of Ethics of relevant professional organisations. What is talked about during the session is strictly confidential within the Health and Counselling Centre, unless you give permission for it to be shared with anyone else.
Each counsellor receives regular clinical supervision from an external supervisor. They may discuss aspects of how you and the counsellor worked together so that you receive the best possible support from our service.
We may need to involve someone else if there is a serious risk of harm to yourself or someone else, or if there is a legal requirement to disclose information.
