Fees and cancellation and refund policy
Fees (recommended option)
Fees (Auckland only)
|Cancellation or Postponement|
Candidates may cancel or postpone their IELTS test by notifying the test centre more than five weeks before the selected test date. There is an administration fee for postponement or cancellation of $80.
Exceptional circumstances for postponement or cancellation may be considered by the IELTS Administration, on application.
Exceptional circumstances include:
Please contact the Administrator on +64 9 968 8617 or via email email@example.com for further advice.
Additional copies of test results
You can request an additional copy of your test results. Please complete the form, sign and email the form to firstname.lastname@example.org with a copy of your passport.
If you did not receive the score you expected, you can apply for your test to be re-marked. This is called an Enquiry on Results (EOR). You can choose which test sections you want to be re-marked.
You need to apply for re-marking no later than six weeks after the test date, regardless of whether you have taken IELTS on paper or IELTS on computer. You can submit an Enquiry on Results online from the Test Taker Portal . Alternatively, you can download the Enquiry on Results form and email to email@example.com or contact the IELTS centre. Make sure you attach your proof of payment.Your result will normally be available in 2 to 21 days, depending on several factors including the number of sections requested for re-marking. If you have not received a response after 28 days, please contact the IELTS centre.
READY TO BOOK YOUR IELTS TEST?
Applying online for paper-based or computer-delivered IELTS is easy.
Before you start make sure you have an electronic colour copy of your passport (JPEG, GIF or PNG) ready to upload in your application.
Don't have your passport with you?
If you don't have a copy of your passport available you can still submit your online application, then email a copy of your passport.
Include your full name and test date in the subject line.
Once we have received your application, passport copy and payment we will email you confirmation and receipt within 10 business days. You will also receive an access code for the Road to IELTS programme.
Prefer to apply in person?
Visit our MIT Ōtara IELTS Test Centre
NR101, Gate 14, MIT Ōtara Campus, Alexander Crescent, Ōtara, Auckland 2023
Open Monday - Friday from 8.30am - 4pm.