IELTS cancellation and refund policy
Cancellation or Postponement
Candidates may cancel or postpone their IELTS test by notifying the test centre more than five weeks before the selected test date. There is an administration fee for postponement or cancellation of NZ$75.00.
Exceptional circumstances for postponement or cancellation may be considered by the IELTS Administration, on application.
Exceptional circumstances include:
Please contact the Administrator on +64 9 968 8617 or via email firstname.lastname@example.org for further advice.
Additional copies of test results
You can choose to undertake an enquiry on your results, which means having your IELTS test remarked. You must make this request within 6 weeks of your test date. Complete this form and email to email@example.com.
READY TO BOOK YOUR IELTS TEST?
Applying online for paper-based or computer-delivered IELTS is easy.
Before you start make sure you have a electronic colour copy of your passport (JPEG, GIF or PNG) ready to upload in your application.
Don't have your passport with you?
If you don't have a copy of your passport available you can still submit your online application, then email a copy of your passport.
Include your full name and test date in the subject line.
Once we have received your application, passport copy and payment we will email you confirmation and receipt within 10 business days. You will also receive an access code for the Road to IELTS programme.
Prefer to apply in person?
Visit our MIT Otara IELTS Test Centre
NR101, Gate 14, MIT North Campus, Alexander Crescent, Otara, Auckland 2023
Open Monday - Friday from 8.30am - 4pm.