Hotel Reception, Portering and Concierge

Memorable stays begin with the excellent customer service skills of receptionists, porters and concierges. As the first port of call for visitors, you will need great communication skills to make your guests feel at home and get the most out of their experience.

Gain the practical skills you will need to host visitors from all around the world, with hands-on industry-led training and real-world experience at industry events and functions.


The following programmes are available in this area of study: