Communicate effectively with a wide range of stakeholders within a freighting environment. Aspects include:
- Relationship and customer service management
- Prioritising customers
- Negotiating services with relevant stakeholders
- The identification of relevant stakeholders i.e. corps/clients/suppliers
- Standard methods of customer service operation and negotiation techniques.
|Study location(s)||MIT Ōtara|
|International fees (NZD)||Certificates of Proficiency are not recommended for international students|
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Information is correct as at 21 April 2022. Programme fees are based on a full-time student and may vary depending on your final selection of courses that make up your programme. To provide you with an indication of costs, the approximate fees quoted in this publication are based on the indicative 2022 fee structure. The indicative programme fees for 2022 do not include the Compulsory Student Services Fee (CSSF). The CSSF is an additional levy to your 2022 programme or course fees. Further information about the CSSF can be found here www.manukau.ac.nz/cssf. Programmes stated as eligible for free study in 2022 are based on the 2021 fee structure and subject to funding confirmation for 2022. All fees are in New Zealand Dollars. You will be advised of the current fees at the time of enrolment. All courses and programmes will proceed subject to numbers and academic approval. Manukau Institute of Technology Limited is accredited under the provisions of the Education and Training Act 2020. International students must study in class and will not be able to enrol for online study options.