Student support
As the country responds to stop the spread of COVID-19, MIT students will be required to learn remotely if a lockdown is declared in Auckland. In such situations, even though our physical campuses may be closed, support is still available.
We know that there are additional burdens being placed on our community at present. If you are an MIT student in a situation of genuine hardship, need to speak to a counsellor or require other assistance please call Student Support on 0800 696 487 or email wecare@manukau.ac.nz.
Please find the quick contacts for some of our services below by email, phone or online.
| Support service | Contact details | Additional contact details | |
|---|---|---|---|
Ask Me! student services centres | enquiries@manukau.ac.nz | 0800 62 62 52 |
+64 9 968 8000 (outside New Zealand) |
| Student support advisors | advisors@manukau.ac.nz | 0800 696 487 | |
| Library and learning services | library@manukau.ac.nz | library.manukau.ac.nz | library-circulation@manukau.ac.nz (books) |
| learning.services@manukau.ac.nz (learning advisors) | |||
| Counsellors | counsellors@manukau.ac.nz | 09 976 0873 | |
| Chaplaincy | thechaplains@manukau.ac.nz | ||
| Career and employment solutions | careersolutions@manukau.ac.nz | ||
| Disability services | disability@manukau.ac.nz | 09 9687668 | 09 968 7669 |
| Tech services | N/A | https://techservices.manukau.ac.nz | 0800 62 62 52 option 3 |
| Canvas | canvas.help@manukau.ac.nz | ||
| International student support services | Contact | |
|---|---|---|
| For pastoral care and any emergencies | Frances.mataia@manukau.ac.nz | 0800 648 2273 or 022 067 8180 (both 24/7) |
| Jeff.su@manukau.ac.nz | 0800 648 2273 or 022 067 8180 (both 24/7) | |
| General enquiries | internationaladmin@manukau.ac.nz | 09 9688742 |
| +64 9 968 8742 (outside of New Zealand) | ||
| Applications and enquiries | international.application@manukau.ac.nz | |
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Student support handbook
Your guide to student support services. For your convenience, the links in the PDF document are interactive.
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Student advisors
We can help with creating a home-study plan, financial assistance, issues affecting your study, or simply to get organised and get going.
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Technology and online learning FAQs
FAQs about how to access and use student technology platforms and online learning support.
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Disability support services
Our services are here to help you make the most of being a student.
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Health and counselling services
As an MIT student, you have access to friendly professional health and counselling services.
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Library and Learning services
Our Learning Advisors are here to help you succeed, with assistance in study skills, computing, maths, English language and more.
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Library website
Visit our website to access library resource and service support for students and staff.
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Career and employment solutions (CES)
Register for jobs, find employers and access career resources.
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Student advocacy and appeals
We have a dedicated Student Advocacy and Appeals Officer who can request an appeal on your behalf should you not be happy with a decision or outcome of a formal complaint.
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Chaplaincy and religious support
Need someone to listen? We're here because we care.
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International student support services
Studying in a new country is an exciting and challenging time. We can help you adjust and make the most of your experience.
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Childcare
If you are needing childcare on campus while you are studying, you can register with our own on-site childcare centre.
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Food bank
Need food or necessities? Visit our student food bank today.
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Accommodation options
Have you sorted out your accommodation?
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Tauira Māori support
Nau mai. Haere mai. The Student Support team and the Te Tari Mātauranga Māori team at the marae can help you throughout your journey at MIT.
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Pasifika student support
MIT’s Pasifika team aim to transform Pasifika success throughout your student journey from pre-enrolment through to post-graduation employment.
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Frequently asked questions
Answers to FAQs around Student support and studying at MIT.
The contact details for student support are:
Email: advisors@manukau.ac.nz