Onboarding

Welcome to the Manukau Institute of Technology. We’re delighted you've enrolled to study with us.

To enable your study journey to get underway as smoothly as possible, please follow the steps below to get yourself set up with the online tools that will help you to be study ready from day one.


Getting connected

Follow the guide below to find your student ID, user name, set up your password, MIT email and log into Canvas (our online Learning Management System) or you can download the steps. PDF, 227.49 KB or watch a video tutorial here

Step 1. Locate your student ID and user name

Your student ID and username can be found on your Statement of Fees. This was sent to you with your confirmation of enrolment.

If you can't find your statement of fees, please contact our friendly Ask Me! Student Services team on 0800 62 62 52 and ask for your student ID number and user name.

Step 2.  Change your password

Step 2.1

Open a web browser and go directly to our password reset tool: https://reset.manukau.ac.nz/.

Reset page

Step 2.2

Follow the instructions to reset your password using a personal email address or by text message.

If you want to reset using your password which MIT has provided your account; your username and the existing password will be as follows:

  • User name: Found on your statement of fees (as step one)
  • Your temporary password: mit$(followed by your student ID)
Step 2.3

Your new password must be a minimum of 9 characters long and contain an uppercase, lowercase, number and a special character e.g. ExamplePassword1$.

Note: No username or name is allowed in your password and you cannot use your previous last five passwords.

Step 2.4

Once your password is accepted you will receive a success message on the screen.

Contact our Ask Me! student services team to update your personal details if required.

Step 3. Accessing MIT email – manukaumail

Step 3.1

Open your browser again and enter: http://home.manukau.ac.nz

Step 3.2

Click on 'Student Mail'.

Email log in

Your MIT email address: username@manukaumail.com

Your password will be the updated password that you have just set up.

Step 4: Log in to Canvas

Canvas is Manukau Institute of Technology’s Learning Management System (LMS). Canvas is the central place where you will engage with your learning materials during your course. Once you have changed your password successfully, you are ready to login to Canvas.

Step 4.1

Go to canvas.manukau.ac.nz.

Step 4.2

Log in by using your Manukau student email address and the new password that you set up in step 2.

Email: username@manukaumail.com Password: New password

Canvas log in

Step 4.3

This will take you to the Canvas page. First-time users will be prompted to accept the terms and conditions of Canvas, after reading them and the policy.

Canvas ToU

Step 4.4

Click on the dashboard icon and you will see all the courses in which you have been enrolled.

Canvas dashboard

Second or subsequent visit to Canvas
Step 4.5

Go to canvas.manukau.ac.nz.

Step 4.6

Enter your full MIT email address and your password. This will take you to the Canvas page.

Further help

For any Canvas related issues, you can call the Canvas help desk: 0800 569 020

For any MIT-based IT issues, you can contact Technology Services help desk: 09 968 7676 option 2 or 0800 62 62 52 option 3.


Sign up to the Learner Portal

The Learner Portal is where you can see your timetable, confirmed results and pay your fees.

To login to the Learner Portal you will need:

  • Your username: E.g. username1234.
  • Password: This is different from your manukaumail or Canvas password. You need to set this up if you are a first time user. Enter your user name and then go to the Forgot your password link. An email will be sent to your email inbox for you to reset your password.
  • Returning students: If you have forgotten your password, please reset by clicking on the Forgot your password link.

If you are having difficulty logging in to the Learner Portal, please contact lppr@manukau.ac.nz.



Student support services

Our specialised team members can help get you sorted before and during your learning journey. Whether it’s sorting out your travel options to and from class, creating a home-study plan, help to find financial assistance, or support with an issue that’s affecting your study, we’re here to help connect you with what you need to succeed.

To find out more about our support services and how to contact them, click here.

Check out a few of our team members and some of the services that we offer.



Who do I contact if I still have questions about onboarding?

Q. I have a question about my enrolment

A. Please contact our Ask Me! student services centre on 0800 62 62 52 or email enquiries@manukau.ac.nz.

Q: I'm not sure who my business or digital technologies lecturer is or how to contact them

A. Please contact our MIT Manukau campus admin team on manukaucampusinfo@manukau.ac.nz and they will be able to assist you.

Q: I'm still having trouble logging in

A. Contact our student advisors on 0800 696 487 or email advisors@manukau.ac.nz for guidance getting set up. 

For any MIT-based IT issues, you can contact Technology Services help desk on 09 968 7676 (option 2) or 0800 62 62 52 (option 3).

Q: What support is available to me while I'm studying?

A. You can contact our student advisors on 0800 696 487 or email advisors@manukau.ac.nz and they will be able to help you access our various support services.



View the online onboarding sessions

May 2020 online onboarding session for business and digital technologies