Advancing Pastoral Care and Needs-Based Support in the Construction and Infrastructure Sector
ConCOVE Tūhura | Waihanga Ara Rau | MartinJenkins
This suite of four companion documents was developed by ConCOVE Tūhura and Waihanga Ara Rau to address one of the most persistent challenges facing Aotearoa New Zealand’s construction and infrastructure sector — sustaining a skilled, inclusive, and resilient workforce.
The research identifies significant workforce gaps and highlights the critical role that effective pastoral care and wraparound support play in improving worker wellbeing, retention, and productivity. Drawing on extensive sector engagement and analysis, the work provides a blueprint for employers, training organisations, and government agencies to take coordinated action.
- The Summary report synthesises key findings, capability gaps, and system-level challenges.
- The Insights report presents evidence from across the sector and introduces six priority areas for system change.
- The Roadmap for Industry outlines strategic focus areas and practical actions for employers, industry bodies, and training providers.
- The Worker Support toolkit offers ready-to-use guidance and resources to help employers identify when and how to provide stronger support.
Together, these resources create a pathway for collective leadership to embed pastoral care as a core part of industry practice, ensuring that every worker—regardless of background—has the support they need to thrive.
Download resources
Needs-based support summary (Size: 493 KB | Modified: 12/11/2025)
Needs-based support insights report (Size: 975 KB | Modified: 12/11/2025)
Needs-based support road map for industry (Size: 2 MB | Modified: 12/11/2025)
Needs-based support Worker support practice toolkit (PPT) (Size: 12 MB | Modified: 12/11/2025)
Needs-based support worker support practice toolkit (PDF) (Size: 2 MB | Modified: 12/11/2025)
