Personal safety on campus

Our Campus Security Service have prepared some tips to help you maintain your personal security.

Call 111 in emergencies

If you need Fire, Police or an ambulance in an emergency call 111.

In a non-emergency event that does not require urgent Police assistance, call 105.

Campus Security

Security for students and staff while on campus is provided by our team of Campus Security officers.

After-hours campus access is processed by our team. Certain areas may require authorisation, so you'll need to check with your lecturers.

Emergency phones are located at security help points (the yellow box) at the Ōtara campus and at MIT Manukau. Security help points are strategically located to support personal security and safety.

For further information about the services our officers provide, please visit our Campus Security services webpage.

Contact us
Phone 09 968 8700
Location V Block, Gate 16a, 114 Alexander Crescent, Ōtara Campus

General safety

  • Recognise potentially dangerous situations before they develop
  • Assess the risks and have a safety plan - think about what you would do if you felt threatened
  • Carry a personal alarm, or be prepared to scream or shout loudly if attacked.
  • Respect your intuition. Do not allow rationality to override your 'sixth sense' - it could save you from danger
  • Consider taking a self-defence course; for details of courses contact Campus Security
  • When you are socialising, do not drink too much alcohol; keeping a clear head makes it easier to make decisions regarding personal safety
  • If assaulted on campus, report the incident to Campus Security.

Taking public transport

  • Know your timetables to avoid long waits
  • Keep to open, populated areas while waiting in full view of bus or train
  • Avoid empty carriages and, where possible, take an aisle seat
  • Phone for taxis rather than hailing them; sit in the back on the opposite side from the driver and do not disclose personal information.


  • Never leave your wallet, bag, purse, or other items of property unsecured or unattended
  • Only carry cash for your immediate needs
  • Clearly mark your property
  • Never carry your Personal Identification Number (PIN) with your credit cards; never tell anyone, including a bank representative, what your PIN is
  • Never let anyone see your PIN when entering it on an Automatic Teller Machine; always carry your bag or purse close to you
  • Do not put your bag or purse on the floor when in a public toilet cubicle
  • Do not leave keys, cash or other valuables in your desk drawers
  • Lock your car and the office when you leave it
  • Report all theft to Campus Security
  • Lost and found property may be checked by contacting Campus Security.

In your car

  • Park in a well-lit, busy area; make sure your surroundings are safe before getting out of your car
  • Do not leave valuables in your car
  • Always lock your car securely, close the windows, and lock the boot
  • Walk confidently to or from your car with your keys held ready to open the door or to be used to defend yourself
  • Check the back seat or hatch for intruders before getting into your car
  • Once inside, lock all doors and if possible leave windows up until you have reached your destination
  • If a passing motorist indicates that you should stop, keep driving to a service station. If you decide to stop, stay in the car with the doors locked and the window partly open to speak through. Driveaway if you feel threatened.

Out walking

  • Avoid lonely places, especially at night, walk only on lit walkways away from shrubs and trees, and do not take shortcuts.
  • Be alert and walk purposefully - confidence deters attackers. Walk with a friend or stay with a group.
  • Be wary of strangers, on foot or in cars, asking directions - it is better to be rude than in danger.
  • If someone follows you, change direction and go to a place where there are other people.
  • If you feel unsafe anywhere, anytime, contact Campus Security on (09) 968 8700 and request a security escort.


  • Close all doors  and activate fire alarm.
  • Call 111 as you evacuate - ask for  'Fire', give your exact location and details of the emergency.
  • Leave lights on, ensure major equipment is switched off and report to your Building Warden at the assembly area.
  • Only use extinguishers if you are trained, accompanied, the alarm has been activate, and it is safe to do so.

If you hear  the fire alarm:

  • Go to the assembly area via the nearest safe marked exit.
  • Close doors, leave lights on, and if safe to do so, ensure major equipment is switched off.
  • Use stairs not lifts, walk, do not run.
  • Follow the instructions of the Wardens.
  • Do not go back inside, until the all clear is given.
  • Inform Campus Security on (09) 968 8700.

If you have a disability:

  • Let your lecturer know you need help, they will show you which exit will be used for evacuation. For example; Level 3 of South exit stairs at Manukau Campus.
  • The lecturer will ensure the Building Warden is aware of your location.
  • Wait for the Evacuation Team to get you, do not let anyone else lift you down the stairs.

If you have a disability and want to be registered in our evacuation list, contact the Disability Support Services at 09 968 7668 or

First time to New Zealand?

Although New Zealand has a reputation for being a safe, friendly, and inviting country, you should still exercise the same level of vigilance as you would anywhere in the world.

Watch the Study Auckland video below to learn more about city safety. They also offer a lot of other films on how to take care of your friends and yourself, visit their website for additional details.