If the unexpected happens or things don’t go to plan, you may be able to apply for an extension, a resubmission or further assessment, or another kind of assessment concession.

Choose the right process

Choose the assessment concession that suits your situation

If you are not sure which process to use after reading the information on this page, please speak with your lecturer or Academic Lead Student, or contact one of our student support services for advice.

The information on this page is important because it may affect your ability to successfully pass your course. If you submit an assessment late without an approved concession, your work may not be marked, you could lose marks, or you may lose your opportunity for a resubmission or further assessment.

Further information can be found in the Student Regulations.

Extensions

Short extensions of up to five (5) calendar days

You do not need to complete the application form. All you need to do is ask your lecturer.

Extensions of more than five (5) calendar days

You will need to complete the application form and follow the process below.

You can apply for an extension if you:

  • Are unable to complete an assessment by the due date and need more time.
  • Apply as soon as possible after you become aware that you may need an extension.
  • Are affected by legitimate circumstances beyond your control (e.g., illness, injury, bereavement, or other circumstance).
  • Provide persuasive evidence to support your request (examples of suitable evidence are provided below).

Applying for an extension of more than five (5) calendar days

Some programmes, courses, or assessments do not allow extensions. To check what applies to your assessment, read your course information on Canvas or speak with your lecturer.

To apply:

  • Complete the Assessment Concession (Extension) Application form as soon as possible after you become aware that you may need an extension.
  • Provide persuasive evidence explaining the circumstances beyond your control and why you need more time.
  • Email the completed form and supporting evidence to your lecturer (or all lecturers if you are requesting more than one extension). 

Applying for an extension does not guarantee it will be granted.

Assessment Concession (Extension) Application form

Reasons an extension may not be approved

  • Extensions are not permitted for your programme, course or assessment.
  • The circumstances are of your own making (e.g., time management issues).
  • The request relates to events such as birthdays, holidays, or weddings.
  • Granting the extension would be unfair to other students.
  • Granting the extension would compromise assessment integrity or objectives.
  • Your evidence is missing or not persuasive, or the decision maker does not consider the reason valid.
  • Your application is not made in time.

If your extension is approved

  • Submit your assessment by the new due date. Further extensions are unlikely to be granted.

Resubmission and Further Assessment (Including Resits)

You can apply for a resubmission or further assessment if you:

  • Failed an assessment.
  • Apply for the concession within five (5) working days of receiving the marked assessment.

Applying for a resubmission or further assessment

Some programmes, courses, or assessments do not allow resubmission or further assessment. In other cases, these opportunities may be offered to you automatically by your lecturer without the need to apply.

In most cases, exams and tests do not allow resubmission. However, you may be able to request a further assessment instead. If approved, this will usually involve a different set of questions. These options are only available where permitted.

To check what applies to your assessment, read your course information on Canvas or speak with your lecturer.

To apply:

  • Complete the Assessment Concession (Resubmission or Further Assessment) Application form within five (5) working days of receiving the marked assessment.
  • Explain the circumstances that led to the need for a resubmission or further assessment.
  • Email the completed form and supporting evidence to your lecturer.

Applying for a resubmission or further assessment does not guarantee it will be granted.

Assessment Concession (Resubmission or Further Assessment) Application form
If you are applying to resit a formal examination please use the Assessment Concession (Affected Performance) Application form.

Reasons resubmission or further assessment may not be approved

  • Resubmission or further assessment is not permitted for your programme, course or assessment.
  • The original submission was late without an approved extension.
  • The original submission is not considered a serious attempt at completing the assessment.
  • Your application is not made in time.

If your resubmission or further assessment is approved

  • Complete your assessment by the agreed date.

Affected Performance

This concession is for situations where significant personal circumstances beyond your control affect your ability to prepare for, complete, or perform in your assessments.

Possible outcomes include:

  • Assessment assistance (e.g., extra time, rest breaks, assistive technology).
  • Extension of time.
  • Resubmission or further assessment.
  • Aegrotat pass (in limited cases).
  • Other adjustments approved by the delegated authority.

You can apply for an assessment concession (affected performance) if:

  • Your ability to study, prepare, attend, submit, or perform has been affected by illness, injury or other personal circumstances beyond your control (e.g. bereavement, anxiety, other significant events).
  • You apply as soon as you become aware that your performance may be affected.
  • You provide persuasive evidence to support your request (examples of suitable evidence are provided below).

Applying for an assessment concession (affected performance)

Some programmes, courses or assessments do not allow for some remedies for affected performance (e.g. aegrotat). To check what applies to your assessment, read your course information on Canvas or speak with your lecturer.

To apply:

  • Complete the Assessment Concession (Affected Performance) Application form as soon as you become aware of the potential that your performance may be affected.
  • Provide persuasive evidence explaining how your performance has been affected (examples of suitable evidence are provided below).
  • Email the completed form and supporting evidence to the designated contact for your programme (see Assessment Concession Contact List below).

Applying for an assessment concession (Affected Performance) does not guarantee it will be granted.

Assessment Concession (Affected Performance) Application form
Affected Performance Contacts

Reasons an assessment concession (affected performance) may not be approved

  • Assessment concessions are not permitted for your programme, course or assessment.
  • The circumstances are of your own making (e.g., time management issues, sleeping through an assessment event, being exhausted because of studying all night prior to an exam).
  • The request relates to events such as birthdays, holidays, or weddings.
  • Granting the extension would be unfair to other students.
  • Granting the extension would compromise assessment integrity or objectives.
  • Your evidence is missing or not persuasive, or the lecturer does not consider the reason valid.
  • Your application is not made in time.

If your affected performance concession is approved

  • Complete any requirements or conditions stated in the approval.

Examples of Suitable Evidence

Below are examples of common situations and suitable evidence.

Physical illness or injury
Examples: illness, injury, hospital admission, dental emergency, accident.
Suitable evidence may include:
  • AC Health Professional form (PDF) – completed by a health professional and provided with your application.
  • Medical certificate obtained within 48 hours of the assessment due date.
  • Hospital admission paperwork.
Examples of registered health professionals are: nurse, osteopath, physiotherapist, counsellor, mental health practitioner, psychiatrist, registered NZ dentist, dental specialist, doctor, General Practitioner (GP).
Mental illness or emotional distress
Examples: anxiety, mental health, significant family disruption, supporting ill or dying relatives or close friends, sudden illness or injury to a close relative or friend, witnessing a traumatic event such as injury to another person.
Suitable evidence may include:
Examples of registered health professionals are: nurse, osteopath, physiotherapist, counsellor, mental health practitioner, psychiatrist, registered NZ dentist, dental specialist, doctor, General Practitioner (GP).
Birth or death
Examples: birth of your baby, death of a family member or close personal friend.
Suitable evidence may include:
  • Birth Certificate or letter from a midwife.
  • Death notice or order of service.
  • Statutory declaration witnessed by a JP.
Traffic issue or accident, fire or theft
Examples: car accident, delay due to a major accident on the motorway, delay on public transport, house fire or being exposed to a fire, burglary, loss of a computer (with all notes) through damage or theft.
Suitable evidence may include:
  • Statutory declaration witnessed by a JP.
  • Medical Certificate (if injury resulted).
  • Police report.
  • Photo of the event.
  • Newspaper/social media report.
  • Photo of the traffic event, copy of a news report, or Auckland Transport notification of accident or delay.
Jury service, court or crime
Examples: court appearance, detained by Police, Jury Duty, having a close friend or family member arrested for a significant crime, victim of crime involving violence or loss.
Suitable evidence may include:
  • Court document.
  • Police report.
  • Statutory declaration witnessed by a JP.
  • Letter from a social worker.
  • Summons or subpoena.
Employment commitment (unavoidable)
Examples: employment or business commitment beyond your control.
Suitable evidence may include:
  • Letter from employer stating the business requirement.

Outcome of Your Assessment Concession Request

Your application will be reviewed, and you will receive an email with the outcome. The outcome will be one of the following options:

  • Approved: your application has been accepted, and you will be given an alternative to make sure you have another opportunity to complete the assessment, for example, an alternative submission date.
  • Pending: your application is pending; a final decision will be made when all other assessments are completed.
  • Declined: you will receive an email explaining why your application was unsuccessful.

If You Disagree with the Decision

If you are not satisfied with the outcome, you can contact the decision maker to discuss your concerns. If this does not resolve your concerns, you can submit a formal complaint.

This follows the concerns and complaints process in Section 14 of the Student Regulations, which explain how you can raise an issue, request a review, or make a formal complaint if needed.

Student Support Services

You may find it helpful to discuss your application with one of the following support services before applying:

Ask Me! student services centre is your one-stop-shop for help on campus, where you can ask anything. Visit their page to find out how they can help you or visit them on campus.

Student Advisors are available to provide guidance and support around informal and formal complaints. Book an appointment to speak with an Advisor.

International student support services are available to international students for support and guidance. You can book an appointment to talk to them.

Student Council offer further support. Connect with your Student Reps, visit the Student Voice page to find out how.