Become an administrative professional

Course highlights

Administrative professionals keep organizations running smoothly. Master the skills necessary to thrive in this fast-paced job, from effective communication and business etiquette to the must-have technology skills that are essential for all administrative professionals.

  • Business Etiquette: Phone, Email, and Text
  • Learning Typing
  • Time Management Fundamentals
  • Note-taking for Business Professionals
  • Communication Foundations
  • Learning to Be Assertive
  • Learning Word 2016
  • Learning Excel 2016
  • Learning Outlook 2016
  • Learning Powerpoint 2016
  • Learning Access 2016

Key facts

Provider Lynda (via LinkedIn or Auckland Council Library)
Course Type Semi-interactive course with video
Level Beginner
Pre-requisites No experience needed
Availability On demand
Certification/upgrades Free. Optional Certificate of Completion per course.
Time Commitment

14 hours

Assessment Some assessable criteria for certificate option.
Platform Lynda
Registration required Will need local Auckland Library membership. Log onto with Library Card Number and Library Card PIN.