Level 4

Specialise in human resource (HR) administration or medical administration

Study office support and business administration

Become a specialist business administrator in human resources or in the medical industry. This qualification can help you maximise your employment opportunities and gain a competitive edge.
Overview

Programme highlights

Become a specialist business administrator in human resources or in the medical industry.

This qualification can help you maximise your business administration opportunities and gain a competitive edge.

Study in class or online. Choose to specialise in human resources (HR) or medical administration.

Human resource administration

Learn the fundamentals of database record management, advanced Word and Excel, human resource policies and processes, human resource administration and payroll software.

Medical administration

Learn how to operate MedTech32, create medical documentation using advanced Word, Excel and Olympus transcription. Gain knowledge to work professionally in health administration and be work ready for positions in general practice, hospital reception and administration. There are opportunities for work placement/observation in a local hospital and general practice during the course.

    Entry requirements

    Entry requirements

    General

    Open entry for domestic students

    There are no academic requirements that need to be met to enter this programme.

    International students: English language entry requirements

    For the minimum English language requirements refer to the requirements set out in the NZQF Programme and Accreditation Rules https://www.nzqa.govt.nz/providers-partners/qa-system-for-teos/english-international-students/

    International students will generally be required to provide evidence of English language proficiency, for this programme an IELTS General or Academic score of 5.5 with no band score lower than 5 is required. Equivalent acceptable evidence can be seen at the following NZQA link:  https://www.nzqa.govt.nz/about-us/our-role/legislation/nzqa-rules/nzqf-related-rules/the-table/

    Need IELTS?

    Book your British Council IELTS test with us.

    You will complete your test in one day, plus get free online tuition to help you succeed. We offer paper-based or computer-delivered IELTS. Choose computer-delivered IELTS and get your results in 3-5 days.

    Give yourself credit with Recognition of Prior Learning (RPL)

    Did you know you can use the knowledge and experience you already have to your advantage?

    Your previous work experience and on-the-job skills, volunteering, professional development, and other provider’s qualifications can be recognised as prior learning, matched against credits in our courses, and put towards your qualification – not only saving you money but also helping you to complete your qualification faster Learn more.

    Programme structure

    Programme structure

    You will need to complete the below four courses (60 credits):

    332.409 Workplace practice  (15 credits)

    Provide administrative services for a business entity.

    332.410 Administrative services (15 credits)

    Apply relevant administrative services and business applications to support a business entity’s operations.

    332.411 Business information processing (15 credits)

    Process data by applying knowledge of software applications to produce information for a business entity.

    332.412 Business documents (15 credits)

    Produce business documents using relevant software applications to support operations for a business entity.

    You will need to select one specialisation (human resource administration or medical administration*) according to your individual employment goals.
    *For Medical Administration specialisation you will need to provide your own headsets.

    Do you want to study a single course, without enrolling into the full programme?

    Courses within some of our programmes may be offered as an individual Certificate of Proficiency (COP). Programme entry requirements and course fees apply. For more information, please speak to our friendly Ask Me! team.

    Careers and pathways

    Career opportunities

    Intermediate positions such as:

    • Office administrator
    • Human resource administrator
    • Payroll administrator
    • Frontline receptionist
    • Customer service representative
    • Medical receptionist
    • Medical secretary
    • Medical ward processor
    • Emergency care
    • Ward/clinical records and booking clerk
    • Clinical administrator.

    For potential salaries visit careers.govt.nz.

    Free study for the first year of your Level 3 or above qualification may be available under the government’s fees-free study scheme. Visit feesfree.govt.nz for eligibility criteria and more information. Students must be eligible to study as a domestic student. All free study is subject to funding confirmation. Proof of residency status required. Entry criteria, and some costs, may also apply. Eligibility for student allowances or student loans may vary. Contact StudyLink for more information.

    Information is correct as at 18 May 2023. Programme fees are based on a full-time student and may vary depending on your final selection of courses that make up your programme. To provide you with an indication of costs, the approximate fees quoted in this publication are based on the indicative 2023 fee structure. The indicative programme fees for 2023 do not include the Compulsory Student Services Fee (CSSF). The CSSF is an additional levy to your 2023 programme or course fees. Further information about the CSSF can be found here www.manukau.ac.nz/cssf. Programmes stated as eligible for free study in 2023 are based on the 2022 fee structure and subject to funding confirmation for 2023. All fees are in New Zealand Dollars. You will be advised of the current fees at the time of enrolment. All courses and programmes will proceed subject to numbers and academic approval. Manukau Institute of Technology is part of Te Pūkenga – New Zealand Institute of Skills and Technology. Te Pukenga is accredited under the provisions of the Education and Training Act 2020. International students must study in class and will not be able to enrol for online study options.