Study office support and business administration
Duration and study methods
Full-time for 16 teaching weeks, part-time available.
The maximum time to complete this programme part-time is 3 years.
QualificationNew Zealand Certificate in Business (Administration and Technology) (Level 3)Programme code: NZ2452
MIT Manukau and/or online (domestic students only)
International feesNZD$12,500 (approx.)
Explore the free options available for this programme, and check your eligibility:
Make your first move in the business world.
Get the skills you need to get a job as a receptionist or administrator.
Study in class or online. This programme will show you what it takes to assist with the day-to-day operations in any business.
Our friendly tutors will be on hand to guide you every step of the way. They will support you to learn basic accounting skills and you will also find out how to use the technology and software programmes essential in any business administration role.
You may be required to complete literacy and numeracy assessments as part of this programme.
“I chose MIT because it was convenient and easy to enrol. I have a passion for accounting. What I enjoy most about MIT is meeting people, especially people from other ethnicities. The lecturers are really good, they will help out if you are ever lost or need anything. You just don't get the same support at other institutes.
My dream job is to work at a bank or do something in accounting. My family is proud that I am following something that I am passionate about instead of doing what others tell me to do.”
"Running a business is not easy. As my business grew I wanted to know more about business practices in New Zealand, so I enrolled at MIT. I’m not saying change is easy – it requires commitment and passion. But I believe we can shape the future, together.”
“I loved that MIT gave me the flexibility to study while still being a full-time mum. I knew it was the right choice after doing a feasibility study of tertiary institutes in Auckland and MIT came out on top. It also helped me kick off my studies with a free office administration course while deciding my career prospects.
I’ve always been a people person with a goal of entering a management role, so HR seemed like a great fit. The practical elements of the course made my learning meaningful and through the internship programme I was offered a job.
I work as an associate recruitment consultant. It’s an extremely fulfilling role which includes, sourcing and building relationships with candidates, advertising vacancies, managing interviews, and negotiating contract terms.
During my studies, the lecturers provided professional guidance and they continue to give me valuable career support.”
"I chose to study at MIT because they have small class sizes and my study could fit around my work and personal life. Also, the accounting degree was recognised by the New Zealand Institute of Chartered Accountants which meant I could go straight into the profession once I graduated.
When I graduated from MIT my first job was with Transpacific Waste Management. One of the reasons they employed me was because I had gained a lot of practical skills at MIT, meaning I could hit the ground running when I started working for them.
My MIT degree has definitely given me a great foundation for my career."
“What I learnt at MIT, and especially in the medical admin course, was super helpful. It’s kind of the baseline to what I go back to throughout my day. If I’m stuck on something, I think back to what we learned there and it helps guide me to what I’m supposed to be doing.
My advice would be just to jump in and check it out because you never know what you are missing until you get into something. Just do it.”
“I chose to study accounting support to prepare myself for a job and for further studies in the future. Accounting applies in every situation in life and growing up I had always loved numbers.
Before I started studying, I was a full-time stay-at-home mother of two beautiful daughters. I chose MIT because of the flexibility it offered, and the support from the lecturers. I was always provided with help and assistance. The constant encouragement from my lecturer and her hunger for my success, and for a better and brighter future, make me love MIT.
Everything I learned and studied; I’m currently applying in my role as a team administrator (clinical) at Te Whatu Ora Te Toka Tumai Auckland. MIT prepared me well.
If you want to be successful, well-prepared to face the real world and be supported every step of the way – then MIT is the place for you. I have never met such loving lecturers who have always lived up to what the MIT values stand for, than the lecturers I had over my study period at MIT.
The support system and hunger for the success of the students from the lectures make MIT very unique."
Zeranya Pauga Faamoe
Open entry for domestic students
There are no academic requirements that need to be met to enter this programme.
International students: English language entry requirements
For the minimum English language requirements refer to the requirements set out in the NZQF Programme and Accreditation Rules https://www.nzqa.govt.nz/providers-partners/qa-system-for-teos/english-international-students/
International students will generally be required to provide evidence of English language proficiency, for this programme an IELTS General or Academic score of 5 with no band score lower than 5 is required. Equivalent acceptable evidence can be seen at the following NZQA link: https://www.nzqa.govt.nz/about-us/our-role/legislation/nzqa-rules/nzqf-related-rules/the-table/
Book your British Council IELTS test with us.
You will complete your test in one day, plus get free online tuition to help you succeed. We offer paper-based or computer-delivered IELTS. Choose computer-delivered IELTS and get your results in 3-5 days.
Give yourself credit
Did you know you can use the knowledge and experience you already have to your advantage?
Your previous work experience and on-the-job skills, volunteering, professional development, and other provider’s qualifications can be recognised as prior learning, matched against credits in our courses, and put towards your qualification – not only saving you money but also helping you to complete your qualification faster Learn more.
You will need to complete the below four courses (60 credits):
183.315 Business operations essentials (15 credits)
Provide administrative and general office services using business technologies, to support everyday operational activities in a business.
183.316 Financial processing essentials (15 credits)
Perform financial calculations and process data to produce information to support operational activities in a business or for business purposes.
189.308 Customer engagement (15 credits)
Provide a range of customer service skills to meet the organisation, the industry and the clients’ needs.
189.309 Industry readiness (15 credits)
Select and apply appropriate knowledge and skills in a workplace environment.
Do you want to study a single course, without enrolling into the full programme?
Courses within some of our programmes may be offered as an individual Certificate of Proficiency (COP). Programme entry requirements and course fees apply. For more information, please speak to our friendly Ask Me! team.
Further training or study
- New Zealand Certificate in Business (Administration and Technology) (Level 4)
- New Zealand Certificate in Business (Accounting Support Services) (Level 4)
Receptionist, customer service assistant, data entry operator, administration assistant or sales assistant. For potential salaries visit careers.govt.nz.
Free study for the first year of your Level 3 or above qualification may be available under the government’s fees-free study scheme. Visit feesfree.govt.nz for eligibility criteria and more information. Students must be eligible to study as a domestic student. Free study for Level 3 may be available for 16 to 24 year olds (Youth Guarantee). All free study is subject to funding confirmation. Proof of residency status required. Entry criteria, and some costs, may also apply. Eligibility for student allowances or student loans may vary. Contact StudyLink for more information.
Information is correct as at 18 May 2023. Programme fees are based on a full-time student and may vary depending on your final selection of courses that make up your programme. To provide you with an indication of costs, the approximate fees quoted in this publication are based on the indicative 2023 fee structure. The indicative programme fees for 2023 do not include the Compulsory Student Services Fee (CSSF). The CSSF is an additional levy to your 2023 programme or course fees. Further information about the CSSF can be found here www.manukau.ac.nz/cssf. Programmes stated as eligible for free study in 2023 are based on the 2022 fee structure and subject to funding confirmation for 2023. All fees are in New Zealand Dollars. You will be advised of the current fees at the time of enrolment. All courses and programmes will proceed subject to numbers and academic approval. Manukau Institute of Technology is part of Te Pūkenga – New Zealand Institute of Skills and Technology. Te Pukenga is accredited under the provisions of the Education and Training Act 2020. International students must study in class and will not be able to enrol for online study options.