Level 3

Study business administration and technology

Get the skills to work in a variety of administration roles in a business entity.
Overview

Programme highlights

Make your first move into the business world.

Develop your business administration and technology skills to be ready to apply for general office administration roles or to progress on to further study.

Study in class or online, and our friendly tutors will be on hand to guide you every step of the way.

You'll graduate with the skills to use business technologies and perform a range of administrative tasks in supervised general office administration roles.

You may be required to complete literacy and numeracy assessments as part of this programme.

    Entry requirements

    Entry requirements

    General

    To be admitted to this programme applicants must meet the following requirements:

    Open entry if the delegated authority at the campus/site is satisfied that the applicant has the capability to complete the requirements of the programme.

    English language requirements

    All applicants (international and domestic) for whom English or te reo Māori is not a first language need to provide evidence that they have the necessary English language proficiency required for the programme.

    International students

    International applicants must provide evidence that they have the necessary English language proficiency required for the programme as demonstrated by an IELTS score of 5.0 (general or academic) with no individual band lower than 5 from one test taken in the preceding two years, or an equivalent described in NZQA Rules and on Delivery Site English Language Requirements for International Ākonga Web-page.

    Need IELTS?

    Book your British Council IELTS test with us.

    You will complete your test in one day, plus get free online tuition to help you succeed. We offer paper-based or computer-delivered IELTS. Choose computer-delivered IELTS and get your results in 3-5 days.

    Give yourself credit with Recognition of Prior Learning (RPL)

    Did you know you can use the knowledge and experience you already have to your advantage?

    Your previous work experience and on-the-job skills, volunteering, professional development, and other providers’ qualifications can be recognised as prior learning, matched against credits in our courses, and put towards your qualification – potentially saving you money and possibly helping you to complete your qualification faster Learn more.

    Programme structure

    Programme structure

    You will need to complete the below four courses (60 credits):

    BSNS3201 Customer services (15 credits)

    To develop knowledge, skills and attributes to provide administrative services in a business context.

    Upon successful completion of this course, ākonga will be able to:

    1. Provide administrative and general office services using business technologies
    2. Contribute to a team to achieve business objectives
    3. Select and apply customer service techniques in a business context
    4. Apply professional and ethical behaviours in a socially and culturally responsible manner to contribute to the performance of a business.

    BSNS3202 Business technologies (15 credits)

    The aim of this course is to develop the knowledge, skills and attributes to use business technologies to produce documents for the workplace.

    Upon successful completion of this course, ākonga will be able to:

    1. Select business technologies to produce a range of business documents.

    BSNS3203 Financial information (15 credits)

    The aim of this course is to develop the knowledge, skills and attributes to perform financial calculations and process data for business purposes.

    Upon successful completion of this course, ākonga will be able to:

    1. Use business technologies to process data and produce business information
    2. Use business technologies to perform financial calculations for business purposes.

    BSNS3204 Workplace practice (15 credits)

    The aim of this course is to develop the knowledge, skills and attributes to apply appropriate technologies to support business performance.

    Upon successful completion of this course, ākonga will be able to:

    1. Use business technologies to support administration services in a business context
    2. Work cooperatively within a team to provide administration services in a business context
    3. Apply personal and interpersonal skills in a business context.
    Do you want to study a single course, without enrolling into the full programme?

    Courses within some of our programmes may be offered as an individual Certificate of Proficiency (COP). Programme entry requirements and course fees apply. For more information, please speak to our friendly Ask Me! team.

    Careers and pathways

    Further training or study

    Career opportunities

    Graduates of this qualification may be employed in a wide range of supervised general office administration roles in a variety of sectors, and in a wide range of roles in cultural and community settings. For potential salaries visit careers.govt.nz.

    Fees Free scheme: Free study for the first or final year of your Level 3 or above qualification may be available under the Government’s Fees Free study scheme. Visit feesfree.govt.nz for eligibility criteria and more information. Students must be eligible to study as a domestic student. Note: The Government has announced that Fees Free for the first year of study will finish at the end of 2024. A final-year Fees Free scheme will replace it, starting from January 2025. Learners who have already used Fees Free in their first year of study won’t be able to access Fees Free under the new final-year policy. However, from now until the end of 2025, first-year Fees Free will operate under ‘first-year transition rules’. For more information, visit feesfree.govt.nz/2025. All free study is subject to funding confirmation. Proof of residency status required. Entry criteria, and some costs, may also apply. Eligibility for student allowances or student loans may vary. Contact StudyLink for more information.

    Information is correct as at 1 October 2024. Programme fees are based on a full-time student and may vary depending on your final selection of courses that make up your programme. To provide you with an indication of costs, the approximate fees quoted in this publication are based on the indicative 2025 fee structure. The indicative programme fees for 2025 do not include the Compulsory Student Services Fee (CSSF). The CSSF is an additional levy to your 2025 programme or course fees. Further information about the CSSF can be found here www.manukau.ac.nz/cssf. Programmes stated as eligible for free study in 2025 are based on the 2024 fee structure and subject to funding confirmation for 2025. All fees are in New Zealand Dollars. You will be advised of the current fees at the time of enrolment. All courses and programmes will proceed subject to numbers and academic approval. Manukau Institute of Technology is part of Te Pūkenga – New Zealand Institute of Skills and Technology. Te Pūkenga is accredited under the provisions of the Education and Training Act 2020. International students must study in class and will not be able to enrol for online study options.