Level 2

Projects in customer service, digital technology, financial administration or tourism

Study business foundation skills

Improve your reading, writing, numeracy and digital literacy and get the skills you need to study at tertiary level.
Overview

Programme highlights

­Get the skills you need to study at tertiary level.

This programme is for you if you want to improve your learning and study skills before going on to higher-level study in:

  • Administration
  • Business and management
  • Digital technologies.

Our friendly lecturers will also support you in improving your reading, writing, numeracy and digital literacy skills.

You will be required to complete literacy and numeracy assessments as part of this programme.

    Entry requirements

    Entry requirements

    General

    Open entry for domestic students

    There are no academic requirements that need to be met to enter this programme.

    International students: English language entry requirements

    International students will generally be required to provide evidence of English language proficiency, for this programme an IELTS General or Academic score of 5 with no band score lower than 5 is required. Equivalent acceptable evidence can be seen at the following NZQA link: https://www.nzqa.govt.nz/about-us/our-role/legislation/nzqa-rules/nzqf-related-rules/the-table/

    Need IELTS?

    Book your British Council IELTS test with us.

    You will complete your test in one day, plus get free online tuition to help you succeed. We offer paper-based or computer-delivered IELTS. Choose computer-delivered IELTS and get your results in 3-5 days.

    Give yourself credit with Recognition of Prior Learning (RPL)

    Did you know you can use the knowledge and experience you already have to your advantage?

    Your previous work experience and on-the-job skills, volunteering, professional development, and other providers’ qualifications can be recognised as prior learning, matched against credits in our courses, and put towards your qualification – potentially saving you money and possibly helping you to complete your qualification faster Learn more.

    Programme structure

    Programme structure

    You will need to complete the below three courses (60 credits):

    105.235 Industry cadetship project (30 credits)

    The industry project gives you the chance to apply and demonstrate the skills you have gain in literacy and numeracy, with a focus on one of the following areas:

    Customer service

    It’s all about people so develop your personal communication and people skills through the use of digital technologies and tools that will help prepare you for further study or career options related to the Customer Service industry. You will strengthen your skills while working on a career-focused project as an Industry Cadet - Customer Service Representative.

    Digital technologies

    It’s all about IT so develop and strengthen your use of digital technologies and tools to help prepare you for further study or career options related to the Digital Technologies industry. You will strengthen your skills while working on a career focussed project as an Industry Cadet – Digital Technologies Support.

    Financial administration

    It’s all about understanding numbers so develop and strengthen your personal financial toolkit by building on your budgeting skills and everyday financial transactions within a business, through the use of digital technologies and tools that will help prepare you for further study or career options related to Financial Administration. You will strengthen your skills while working on a career focussed project as an Industry Cadet - Financial Administrator.

    Tourism

    It’s all about Tamaki Makaurau, Auckland as a tourist destination so develop your knowledge of the City of Sales through the use of digital technologies and tools, that will help prepare you for further study or career options related to the Tourism industry. You will strengthen your skills while working on a career focussed project as an Industry Cadet – Tourism Visitor Support.

    141.212 Financial toolkit (mathematics in practice) (15 credits)

    Through authentic learning experiences, you will develop and expand your numeracy skills for your personal life, study and intended career choice.

    181.221 Workplace readiness (communication in practice) (15 credits)

    Through authentic learning experiences, you will develop and expand your literacy skills for your personal life, study and intended career choice.

    Do you want to study a single course, without enrolling into the full programme?

    Courses within some of our programmes may be offered as an individual Certificate of Proficiency (COP). Programme entry requirements and course fees apply. For more information, please speak to our friendly Ask Me! team.

    Careers and pathways

    *This Level 2 programme will be free in 2023 for New Zealand citizens, residents entitled to reside in New Zealand indefinitely, and refugees and protected persons (under the Immigration Act 2009), of all ages, and dependent children of people eligible for the 2021 Resident Visa, that are eligible for tertiary study. If you are aged 16 to 24 years old you may be eligible for a transport allowance under the Youth Guarantee fund. All free study is subject to funding confirmation. Proof of residency status required. Entry criteria, and some costs, may also apply. Eligibility for student allowances or student loans may vary. Contact StudyLink for more information.

    Information is correct as at 29 November 2023. Programme fees are based on a full-time student and may vary depending on your final selection of courses that make up your programme. To provide you with an indication of costs, the approximate fees quoted in this publication are based on the indicative 2024 fee structure. The indicative programme fees for 2024 do not include the Compulsory Student Services Fee (CSSF). The CSSF is an additional levy to your 2024 programme or course fees. Further information about the CSSF can be found here www.manukau.ac.nz/cssf. Programmes stated as eligible for free study in 2024 are based on the 2023 fee structure and subject to funding confirmation for 2024. All fees are in New Zealand Dollars. You will be advised of the current fees at the time of enrolment. All courses and programmes will proceed subject to numbers and academic approval. Manukau Institute of Technology is part of Te Pūkenga – New Zealand Institute of Skills and Technology. Te Pūkenga is accredited under the provisions of the Education and Training Act 2020. International students must study in class and will not be able to enrol for online study options.